1. General Terms

1.1. This Privacy Policy describes how SIA Solutions-TD, VAT number: LV40103994695, E. Birzineka Upīša iela 13-64 (hereinafter referred to as the “Data Controller”) obtains, processes, and stores personal data obtained from its customers and individuals visiting the website www.hydrogenhho.com (hereinafter referred to as the “Data Subject” or “You”).

1.2. Personal data is any information related to an identified or identifiable natural person, i.e., the Data Subject. Processing includes any action with personal data, such as collection, recording, organizing, using, viewing, deleting, or destroying.

1.3. The Data Controller adheres to the principles of data processing prescribed by the legislation and can confirm that personal data is processed in accordance with the applicable laws.

2. Acquisition, Processing, and Storage of Personal Data

2.1. The Data Controller obtains, processes, and stores personally identifiable information primarily through the website and email. (NB! Add information if personal data is also collected in other ways, such as in paper form).

2.2. By visiting and using the services provided on the website, you agree that any information provided is used and managed according to the purposes specified in the Privacy Policy.

2.3. The Data Subject is responsible for ensuring that the submitted personal data is accurate, precise, and complete. Knowingly providing false information is considered a violation of our Privacy Policy. The Data Subject is obligated to promptly inform the Data Controller of any changes to the submitted personal data.

2.4. The Data Controller is not responsible for any losses incurred by the Data Subject or third parties due to false submitted personal data.

3. Processing of Customer Personal Data

3.1. The Data Controller may process the following personal data:

3.1.1. Name, surname
3.1.2. Date of birth
3.1.3. Contact information (email address and/or phone number)
3.1.4. Transaction data (purchased goods, delivery address, price, payment information, etc.).
3.1.5. Any other information submitted to us during the use of the website’s services or when contacting us.

ADJUST THE LIST ACCORDING TO THE PERSONAL DATA PROCESSED BY YOUR COMPANY.

3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.

3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation:

a) The data subject has given consent to the processing of their personal data for one or more specific purposes;

b) Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

c) Processing is necessary for compliance with a legal obligation to which the controller is subject;

f) Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. The Data Controller retains and processes the personal data of the Data Subject as long as at least one of the criteria listed below is met:

3.4.1. The personal data is necessary for the purposes for which it was obtained;

3.4.2. Until the Data Controller and/or the Data Subject can exercise their legitimate interests in accordance with external regulations, such as filing objections or raising legal claims before entering into an agreement;

3.4.3. As long as there is a legal obligation to retain data, such as under the Accounting Law;

3.4.4. As long as the Data Subject’s consent for the respective processing of personal data is valid, unless there is another legal basis for processing.

Upon the expiration of the mentioned circumstances, the Data Subject’s data retention period ends, and all relevant personal data is permanently deleted from computer systems and electronic and/or paper documents containing such data or these documents are anonymized.

3.5. To fulfill its obligations to you, the Data Controller has the right to transfer your personal data to business partners, data processors performing the necessary data processing on our behalf, such as accountants, courier services, etc. The payment processing is provided by the payment platform makecommerce.lv, so our company transfers the necessary personal data for payment execution to the owner of the platform Maksekeskus AS. Upon request, we may disclose your personal data to state and law enforcement authorities to defend our legal interests, submitting, filing, and defending legal claims when necessary.

3.6. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

4. Data Subject’s Rights

4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:

4.1.1. Access your personal data, receive information about its processing, request a copy of your personal data in electronic format, and the right to transfer this data to another controller (data portability); 4.1.2. Request correction of inaccurate, incomplete, or incorrect personal data; 4.1.3. Erase your personal data (“be forgotten”), except in cases where the law requires data retention; 4.1.4. Withdraw your previously given consent to the processing of personal data; 4.1.5. Restrict the processing of your data – the right to request a temporary suspension of all processing of your personal data; 4.1.6. Lodge a complaint with the Data State Inspectorate. You can exercise your rights by filling out a form in person at E. Birzineka Upīša iela 13-64, LV-1011, Riga, LATVIA, or by submitting a request electronically by writing to [email protected].

5. Final Provisions

5.1. This Privacy Policy is developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the laws of the Republic of Latvia and the European Union.

5.2. The Data Controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments come into effect upon their publication on the website www.hydrogenhho.com.